Introductory Knowledge Landing Page

CONNECT Center Landing Page

Subscription Services Landing Page

User Management Landing Page

Entitlement Management Landing Page

Subscription Analytics Landing Page

SES Licensing Landing Page

CONNECTION Client​ / Bentley License Tool​ Landing Page

ProjectWise / Web Portal Licensing Landing Page

SELECTserver Licensing Landing Page

Product Specific Licensing Landing Page

CONNECTION Client​

• Responsible for connectivity to Bentley​
• Maintains a "heartbeat“​
• Installs the Bentley License Tool​

 

General

CONNECTION Client - Why CONNECT?

CONNECTION Client FAQ (Prerequisites / Servers and Port Accessed)

CONNECTION Client Installation via Deployment Image

IMS to deprecate TLS 1.0 and 1.1 as of July 18, 2020

CONNECTION Client Release Notes (By version)

CONNECTION Client v10.00.15 What's New

Working message in Citrix environment after upgrading to CONNECTION Client 11.00.02.xx

Enable FIPS compliant mode (License Type as Trial)

 

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CONNECTION Client​ Troubleshooting

How to collect logs

CONNECTION Client - How to collect installation log

Configuring Error Logging Settings (Client Logging)

Collecting Event Viewer Logs

Performing a Fiddler trace

Capturing A Browser Based Network Trace (.HAR File)

How to gather a ProcessMonitor log

 

CONNECTION Client​ Issues

CONNECTION Client Interoperability Error

CONNECTION Client not Found

Connection Failure - Could not connect

Issue with Usage Reporting Detected Message

Learn More – Sign in Required

Learn More - Application use will be limited

Learn More - Usage Alerting Service is Unavailable

CONNECTION Client (v23 and older) & Webview2 Runtime

 

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Bentley License Tool​

• Responsible for handling requests for entitlements

 

General

Bentley Licensing Tool

Bentley License Tool Overview

Refresh Policy

Configuring Proxy Settings

Setting the License Feature Level in the Feature Level Selector

 

Bentley License Tool​ Issues

License will expire in 7 days

License Type : Trial

Disabled by Policy

No Entitlement

License Limit Reached

Access Denied

Licensing service failed with error code -1

Enable FIPS compliant mode (License Type as Trial)

Learn More - Application use will be limited

 

 

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CONNECTION Client V26

Bentley Licensing Tool - Updated

CONNECTION Client V26 - Refresh and Reset Policy

How to Disable Notifications in CONNECTION Client 26.00.00.12