Introductory Knowledge Landing Page

CONNECT Center Landing Page

Subscription Services Landing Page

User Management Landing Page

Entitlement Management Landing Page

Subscription Analytics Landing Page

SES Licensing Landing Page

CONNECTION Client​ / Bentley License Tool​ Landing Page

ProjectWise / Web Portal Licensing Landing Page

SELECTserver Licensing Landing Page

Product Specific Licensing Landing Page

Subscription Services Portal

• The main portal for administrator users with a maintenance agreement

 

(Direct link) Subscription Services Portal

 

General

Subscription Services Portal Technical Requirements

Subscription Services Portal Overview

Subscription Services Portal

 

User Management

 - See User Management Landing Page

 

Entitlement / License Management

 - See Entitlement Management Landing Page

 

RBAC Roles and Permissions - Enterprise Role Management

How to Set Role-Based Access (RBAC)

Unable to assign role

Accessing Enterprise Role Management

Modifying Team Member Roles

How to Create and Modify a Project Role

How to Create a New Enterprise Role

How to Modify, Edit, or Delete and Existing Enterprise Role

Delivered Roles and Permissions

Roles and Permissions (Role-Based Access Control or RBAC)

 

Software Downloads

Software Download Instructions

Access Denied: Missing User Role

 

Product Usage Report

Term License Consumption Report

Earned Value Discount Report

 

Subscription Analytics

 - See Subscription Analytics Landing Page

 

All Cases

Service Request Manager

Support Case Priority Definitions

Working with Bentley Support Emails

How to update existing Service Request

Re-login required (session ID lost): Error NBN 431

 

New Case

(Direct link) Create a New Service Case

Creating a new Service Request (Technical Support)

New Service Request - NON-SELECT users

New Service Request - Managed Services users

Creating a new Service Request (Licensing and User Administration)

How to log an issue against Service Request Manager

 

Support Contact Information

(Direct link) Support Contact Information

 

Software Administration

(Direct link) Licensing Configuration

(Direct link) Default Update Policy

Software Administration Service Help

Software Administration

 

Service Registry

(Direct link) CONNECT Service Registry

 

Reality Management

(Direct link) ProjectWise ContextShare Web Portal

 

ProjectWise Web View  - ProjectWise Web View Portal

(Online Documentation) ProjectWise Web View Help