How to check out licenses in Bentley Admin


Purpose

This article explains how administrators can checkout/in licenses on the Bentley Admin portal (manage.bentley.com). This new experience is in limited availability and further users will be given access as functionality is extended. If you do not have access to manage.bentley.com please refer to the User and Entitlement Management documentation.

 

Who can do this

Only users with admin permissions can manage license checkouts

 

Steps-by-Step Instructions

 

Checkouts can be managed from the user profile or from the product detail page. The process is the same and accessed from the Assigned licenses tab for both.

 

1. From the user profile page, navigate to the user table

  • Log in to the admin portal
  • Navigate to the Users section, then select a user to view their profile
  • On the profile page, select Assigned licenses
  • Select the assigned license you wish to checkout, then from the Actions menu select Check out license

 

User profile page:

User profile page, checkouts tab

 Product details page:

Product details page, checkouts tab

2. Enter the machine and product details

  • Enter the users machine name
  • Select the relevant products to be checked out
  • Select a valid version from the list or manually enter the four part version number corresponding to the version of your product.
  • Enter an expiry date for the check out using the calendar dropdown

 

Then select Check out:

 

Checkout license dialogue

 

The license is now checked out for the user and product specified.

 

 

Checking in licenses

Checking in (or returning) licenses should always be done by the user via the Bentley Licensing Tool and should only be performed by the administrator if the machine is no longer accessible. Read more

 

1. Select the license from the Offline checked out licenses tab

Admin product checkouts

2. Confirm the user no longer requires the license and cannot perform the check in

 

Checkout products confirmation dialogue 

 

3. Select Check in to complete the license Check in.

 


 

What happens next

 

Once the license is Checked out:

  • The product licenses is now locked to the machine for extended use when a Internet connection is not available.
  • The licensing file will automatically download (or select the license, then Download licensing file from the Actions menu) to install on the machine using the checked out license

 


 

Tips

  • As an administrator, only Check in licenses as a backup for users who can no longer access the machine the license is checked out too. Always ask the user to the Check in the license from the Bentley Licensing Tool to ensure accurate usage.