How to add users in Bentley Admin


Purpose

This article explains how admins can add users to the organizational account on the Bentley Admin portal (manage.bentley.com). Users must be invited to your organisation via email, once the user has accepted their invitation they will appear in your account and can be managed to access software in your organisation and update their personal details. This new experience is in limited availability and further users will be given access as functionality is extended. If you do not have access to manage.bentley.com please refer to the User and Entitlement Management documentation.

 

Who can do this

Only users with admin permissions can add new users.

 

Steps-by-Step Instructions

1. Go to the Users table

  • Sign in to the admin portal
  • Navigate to the Users section
  • You will see a table listing all verified users
  • The Invited tab displays all users you have been invited but not yet accepted invitations to join your organisation

 Admin add users

 

2. Select "Invite user"

  • In the top-right corner of the user table, select the Invite user button.
  • This opens the Invite user modal.

 

3. Review the Invite user form

  • Enter the new user's email address to invite them

Add user enter email dialogue

 

4. Enter user details

  • Fill in the required fields:
    • First name
    • Middle name (optional)
    • Last name
    • Profile country/region

Invite user dialogue

 

5. Send the invite to the new user

  • Select Send invite or Send and invite another to invite another user
  • The invited users will be sent an email inviting them to join your organisation
  • The new user(s) will now appear in the ‘Invited users’ table

 

 

What happens next

When the user accepts the invitation:

  • If the user doesn’t already have a Bentley account, they will be required to create one and verify their details
  • If the user has an account, they will be required to signin to accept the invitation
  • Once the user has verified their Bentley account, the invitation will be accepted and the user will appear in the Verified users table.

 

You can now assign them a virtuoso license using the license assignment workflow.

 

 

Tips

  • Use consistent naming for roles and groups to simplify license entitlement management.