Cannot install MicroStation V8i on Windows 11


Search Topic /Question:   

While MicroStation V8i is no longer supported. Users may have requirements to use the software "as-is". There have been issues reported when users attempt install the software in Window 11 environment. 

What you will learn: 

Probable causes for MicroStation not installing in this environment.

Please be mindful of the following:

Unsupported version
DISCLAIMER: This software version has reached “End of Support” and is no longer supported by Bentley (“Deprecated Product”). By your use of this Deprecated Product, You are acknowledging and agreeing that (a) Bentley is providing the Deprecated Product “AS IS” without warranty; (b) you are not entitled to Bentley support or maintenance of any kind for the Deprecated Product; and (c) you hereby release Bentley from any and all claims, causes of action, or damages of any kind, arising from or in connection with the Deprecated Product.

Previous release of a supported version
DISCLAIMER: This software version (“Product”) is not the most recent (latest) version. Bentley always recommends using the latest version. By downloading the Product, you acknowledge that by deploying and using the Product you may be exposed to risks associated with security vulnerabilities that may be present in the Product and addressed in the more recent versions.

This KB does not change support status; Support will not troubleshoot beyond pointing to this article.

 

 

Product(s): 

 MicroStation 

 

Version(s): 

 V8i

 

Area: 

 Installation

 

Original Author: 

Global Technical Support

 

Date Logged 
& Current Version 

 08.11.09.931 

 

Problem:

Option to install program is not available, 'Install' button is grayed out. Prompted to check internet connection and restart setup

Troubleshooting Step 1:

Step 1:  During installation process scroll down and disable the option to load the visualization content

Step 2:  

Continue with installation

 

See Also:

MicroStation - Installation of MicroStation hangs - Communities

MicroStation - Installation - MicroStation - Communities