Background

Bentley offers free to use MFA utilizing Ping ID services. Until now Bentley offered MFA to be enforced on specific domains only. From now on Admins and co-admin are able to apply MFA on a specific user within User Management.

Important: The feature described below is not yet generally available but can be enabled on a per-organization basis. If interested in using this feature, please file an IMS Multi-Factor Authentication (MFA) request.

Enabling MFA for organization

Before Administrator can apply MFA to a specific user, 2FA for account must be enabled in User Management.
•    Go to User Management -> Domains (1)
•    Select 'Account' (2)
•    Click 'Enable 2FA' (3)

 
Once 2FA for account is enabled:
•    Go to 'Organization users and roles' (1)
•    Search for user to which MFA should apply (2)
•    Click on the slider under 'Two-Factor' column to enable 2FA (3)
  
•    Confirm your choice

  
On your next login, you'll be prompted to enrol in MFA. For more details, please review this KB:
https://bentleysystems.service-now.com/community?id=kb_article_view&sysparm_article=KB0018783