Error 400 Importing ESRI Terrain


 

Product(s):

OpenRoads, OpenRail, OpenSite

Version(s):

CONNECT EDITION

Area:

Terrain

Question:

When I try to create a terrain using Esri Terrain, I get an error 400 Invalid client_id logging in. How do we fix this?

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Answer:

This problem is a result of a change made by ESRI. We found the issue primarily affects ORD 2024. Our development team will provide a permanent fix in a future release of the software but in the meantime, please follow these steps to follow to fix the issue:

Download ArcGIS_Patch.zip attached to this KB article.

Paste the SetArcGisOnlineClientId.dll in the Mdlapps subfolder of the folder that contains OpenRoads.exe. This will require admin privileges.

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Start OpenRoads and open a design file.

Go to the File menu, select Settings > Configuration > Configuration Variables.

Find the variable MS_DGNAPPS, click Edit. Set the Edit Mode to Append and in the New value section, paste the path to the SetArcGisOnlineClientId.dll, including the dll name, like in the following:

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Restart OpenRoads for the change to take effect.