Introduction
Background
PlantSight utilizes issue tracking and online forms, including user-set IRS forms, for various purposes such as technical queries, permissions, and issue resolution within the platform. Users can attach various files to these IRS forms. Below are the methods available for downloading the forms and their attachments.
Instructions
Steps to Accomplish
- In PlantSight, open your project and navigate to the issue resolution section. Here, user can create the necessary forms and add any required attachments.
- To download the form, use the "Download as" option. There are two primary methods for downloading the form:
- Download as PDF(s):
When selecting the form and using the 'Download as PDF(s)' option, then export the PDF including attachments, the exported PDF will not include attachments other than images.
Note: Download as PDF(s) option is limited to image attachments, other file types (e.g., PDF, XML, DOC, DOCX) will not be included in the downloaded form.
These attachments can be accessed separately by opening the form and double-clicking on the attachment. - Download as ZIP(s):
This option downloads the form in a ZIP format, which contains the form in PDF format along with all attachments in a separate folder.