Unable to see SPC Catalogues in Shape tool.


Product(s): ProStructures (ProSteel)
Version(s): CONNECT Edition (10.XX.00.XX) & 2023+
Area: Shape Catalog
Subarea: SPC Shapes
Original Author: Vyanktesh Nama, Bentley Global Technical Support

Problem Description

While using shape command, SPC catalogues are not found.

Steps to resolve

Enter methods to resolve in this section.

1. First of all, please make sure you have installed compatible version of iTwin Analytical Synchronizer application w.r.t. your ProStructures application in your system.

KB: ProStructures - ProStructures iTwin Analytical or Structural Synchronizer Compatibility Matrix - Communities 

2. Second, please check the config variable PS_SPC_ACTIVE is set to value 1.

If problem still persists then please follow the below steps.

3. Create a deployment image of compatible iTwin Analytical Synchronizer application.

4. Go to the path of deployment image and install the file SPCSetup.3.1.4.5.msi.

5. Restart the machine.

I hope the problem should resolve now. If not, then kindly raise a case.

See Also