| SN | Process Name | Remarks | Link |
| 1 | Find my Account Administrator | How do I find my Account's Administrator? | Click Here |
| 2 | Managing Account Admin | Changing/ Adding Account Admin | Click Here |
| 3 | User Management | Understanding the User Management process & details | Click Here |
| 4 | Managing Users | How to add/remove your Trainees/Users/Employees to your Account? | Click Here |
| 5 | User's Entitlement Country Change | How to change User's Entitlement Country? | Click Here |
| 6 | User's Role Management | How to change assign/remove roles such as Co-Administrator, Group Admin, Software Download Access etc.? | Click Here |
| 7 | Managing Groups | How to add/remove your Trainees/Users/Employees to/from Groups? | Click Here |
| 8 | User Registration (Self Registration) | How to register for a Bentley Account? | Click Here |
| 9 | Password Management | How to reset the password for your account? | Click Here |
| 10 | Entitlement Management | Understanding the Entitlement Management process & details | Click Here |
| 11 | Application Entitlement | How to grant software access to Trainees/Users/Employees/Groups? | Click Here |
| 12 | Software Download | How to download software? | Click Here |
| 13 | Product Activation Process (Refer: Option 1 only) | How to activate the product? | Click Here |
| 14 | CONNECTION Client Download | To activate products – CONNECTION Client is required | Click Here |
| 15 | Subscription Entitlement Service (formerly CONNECT Licensing) |
Common Link – Explains everything including User Management, Entitlement Management, Product Activation Process etc. | Click Here |
| 16 | Certificate Download |
How to download certificates? | Click Here |