| Applies To | |
| Product(s): | AutoPIPE |
| Version(s): | ALL; |
| Area: | Installing |
| Original Author: | Bentley Technical Support Group |
| Date Logged & Current Version |
Aug. 2024 2024.00.00.231 |
Problem:
AutoPIPE abruptly stops installing and displayed "0x80070643" message.
Or, log file has the following:
Error 0x80070642: Failed attempt to download URL:
Why and how to avoid it?
Solution:
There are a number of reasons why this may have happened. See steps below to try and resolve the issue.
Note: What version of Windows are being used? recall that AutoPIPE must installed on supported Platform as mentioned in the respective version's Release Notes here
Fix it solution #1:
Step #1: Download Connection Client per instructions here (select the Download link).
Step #2: Install Connection Client. Are you able to install Connection Client and run it without issue?
If Yes, go to next step
If No, submit a Bentley case to Licensing department mentioning this wiki page. OR, call Bentley, ask to speak to the Licensing department for assistance with Connection Client.
Step #3: After successively installing Connection Client, Reboot the computer, and try to install AutoPIPE / OPIM again.
Does the same message re-appear?
If No, no further trouble shooting required. finish installing, license, and start using the application.
If Yes, send log file to Bentley for review.
See Also
Errors that occur when Installing / Uninstalling AutoPIPE