If you have a technical Bentley product inquiry, please refer to the Product Support landing page.
Effective: August 25, 2022
This document describes Bentley's Software Support Policy corresponding to Microsoft's operating system cycles.
Notes:
- The above applies to Bentley Desktop products.
- Please refer to the respective product readme for specific details on operating systems (including Service Packs) that product release is certified and supported on.
- Bentley does not support its software running on Microsoft operating systems versions that Microsoft has "retired."
- Microsoft has deprecated support for Windows Operating Systems prior to Windows 10, for more information on Microsoft's application retirement policy, click here.
- When Microsoft releases a new Windows operating system, Bentley will make every effort to support Bentley Products on it as soon as possible.
FAQ
Will I still be able to use my Bentley application if no support is offered?
Yes. Support status does not affect licensing status.
I am using a Bentley application that is not commercially released on my operating system. Can I get support?
Support is not provided for Bentley applications that are not commercially released. However, if the issue is not related to the operating system, support will be available.