Bentley Account Administrator


BENTLEY ACCOUNT PREREQUISITES

Prepare user accounts and licenses

Bentley Account Administrators manage Bentley identities, Launcher download access, and OpenGround entitlements.

OpenGround user and access guides Current article: Bentley account prerequisites

Get ready Bentley account prerequisites
Create users Create and manage users
Access overview OpenGround access: quick overview
Understand access Access Levels & Roles
Assign access System administrator · System-level access · Project access
Protect projects Manage confidential projects

There are two administration responsibilities involved in onboarding. A Bentley Account Administrator manages connected Bentley accounts, software-download access, and license entitlements. An OpenGround administrator manages users and access inside an OpenGround environment. These roles may be held by different people.

Complete the Bentley account and entitlement checks before asking an OpenGround administrator to create the user. Continue to Create and manage users.

Find your Bentley Account Administrator

Sign in to Bentley CONNECT and select How are you CONNECTED? below your name to identify your organization's Bentley Account Administrator.

Bentley CONNECT page showing the How are you CONNECTED? link

Confirm the Bentley account

Every OpenGround user needs a Bentley account. Add or verify the connected user in the Bentley User Management Console. Use the same email address when creating the OpenGround user so the identity and entitlements can be matched.

Allow Launcher downloads

Users who download OpenGround Launcher from the Bentley Software Download Center need the Product Delivery - Download role. Your organization can instead distribute the installer from an approved internal location.

Review Bentley role management.

Assign OpenGround entitlements

The Bentley Account Administrator or licensing contact assigns the appropriate OpenGround entitlement through Entitlement Management. License assignment is separate from OpenGround user creation and project access.

Open Entitlement Management guidance

For licenses purchased through Virtuosity, follow Virtuosity license assignment guidance. For evaluation licenses, see evaluation license assignment.