| Product(s): | OpenCities Map Ultimate, OpenCities Map Advanced, OpenCities Map PowerView |
| Version(s): | V8i SELECTseries 10, CONNECT Edition |
| Area: | Working Remotely |
In these challenging times when COVID-19 is imposing significant disruptions to day to day activities and affecting normal business flow of our much-valued users and employees, we at Bentley are mindfully committed to ensuring a smooth transition of work from the office to a remote location or home. Our innovative software and services are all geared for working from home or remote locations and do not impose the need to be in an office set-up.
To ensure a smooth transition of work and effectiveness of your daily workflows with OpenCities Map, we have assembled information that you can refer to while working remotely or from home. We are working hard to deliver high levels of customer service, and welcome feedback, questions, and ideas on how we can serve you better in a remote work environment.
To learn more about working from home with Bentley software, please visit the following FAQ.
When working remotely, the best practice is to use a company issued laptop with OpenCities Map product installed.
OpenCities Map utilizes MicroStation's configuration and workspaces. Please refer to the guidelines published in the following article: Working from home with MicroStation.
To access spatial databases that are hosted on your corporate server, you'll need to install VPN software. Please contact your IT department for further instructions.
Licensing Wiki
https://communities.bentley.com/products/licensing/w/licensing__wiki
Subscription Entitlement Service
https://bentleysystems.service-now.com/community?id=kb_article_view&sysparm_article=KB0018907
Bentley User Registration
https://www.bentley.com/en/perspectives-and-viewpoints/topics/campaign/bentley-user-registration
Offline Usage
https://bentleysystems.service-now.com/community?id=kb_article_view&sysparm_article=KB0019905
How to ensure usage from only one user on a shared workstation
https://bentleysystems.service-now.com/community?id=kb_article_view&sysparm_article=KB0019262
How remote usage is recorded with Subscription Entitlement Service (SES)
https://bentleysystems.service-now.com/community?id=kb_article_view&sysparm_article=KB0019679
How to check out licenses from Entitlement Management (how to run offline)
https://bentleysystems.service-now.com/community?id=kb_article_view&sysparm_article=KB0018789
How to bulk checkout licenses from Entitlement Management (extended offline scenarios)
https://communities.bentley.com/products/licensing/w/licensing__wiki/42117/how-to-bulk-checkout-licenses-from-entitlement-management
How to activate your Bentley software or if you have limited internet access:
Working from Home using Bentley Licensing
Service Request Manager for any technical question and support.
*V8i generation products are no longer supported.
https://apps.bentley.com/srmanager/ProductSupport
Bentley Communities
This Wiki and Forum
CONNECT Center
https://connect.bentley.com
Suddenly Remote? Here's How to Regain Your Productivity in Record Time
https://dzone.com/articles/suddenly-remote-heres-how-to-regain-your-productiv
The Ultimate Guide to Remote Work
https://zapier.com/learn/remote-work/