| Applies To | |
| Product(s): | CONNECTION Client |
| Version(s): | ALL |
| Area: | Connecting |
| Date Logged & Current Version | Aug2019 |
Problem:
When manually updating the program the following appears:
CONNECTION Issues:
Check Updates failed with error Forbidden
Why and how to avoid the problem?
Solution:
Current signed-in user does not have "Product Delivery - Download" role. The company appointed Bentley On-site Admin did not give the user ability to download software from Bentley.
Workaround:
1. Ask Bentley On-site Admin to download application and make it available to you.
OR
2. Ask Bentley On-site Admin to update your User role to include "Product Delivery - Download" role.