| Applies To | |
| Product(s): | AutoPIPE Vessel |
| Version(s): | ALL |
| Area: | Message |
| Date Logged & Current Version | July 2020 41.05.00.008 |
Problem:
The following appeared when installing AutoPIPE Vessel
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AutoPIPE Vessel Setup
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I[Error:032768] Program has encountered an error and will close now
to recover from this condition. Running the program again will apply
the license changes as desired. If this problem persists, please
contact Bentley technical support
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OK
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Why and how to fix it?
Solution:
The issue may be related to your network firewall or proxy server that could be blocking the CONNECTION Client from accessing ims.bentley.com and buddi.bentley.com.
There's a list of domains that the CONNECTION Client needs to access in order to sign in and activate your SES applications. The list in the following wiki here.
Recommend to contact your internal IT to ask that you're allowed to access those domains.