| Applies To | |||
| Product(s): | Exor Network Manager | ||
| Version(s): | 04.07.00.01 | ||
| Environment: | N\A | ||
| Area: | Other | ||
| Subarea: | N\A | ||
| Original Author: | Sarah Williams, Bentley Technical Support Group | ||
Problem Description
The latest version of Google Chrome (42.0.2311.90 m) has disabled support for NPAPI which stops the Java plugin working so the Highways application fails. There are not usually any error messages - the application just doesn't start.
Steps to Resolve
Please note Google Chrome have now disabled Java support altogether. The best browser to use for the Highways by Exor application is Internet Explorer.
- Paste the following URL into the Chrome address bar: chrome://flags/#enable-npapi
- Click the link to enable NPAPI support: