| Applies To | |
| Product(s): | PULS |
| Version(s): | V8i |
| Area: | Installation |
| Original Author: | Bentley Technical Support Group |
| Date Logged & Current Version | March. 2020 08.09.00.29 |
Problem:
The following error appears when trying to install PULS::
"Run-Time error '339'"
Component 'COMCT332.OCX' or one of its dependencies not
correctly registered: a file is missing or invalid
Why and how to avoid?
Solution:
Recall that PULS is not meant to run on Windows 7 or higher. See installation instructions for suggestions of installing on these operating systems.
Suggestion #1: Re-register COMCTL32.OCX
Search internet for procedure to register a file (recommend to contact company IT department for assistance)
Suggestion #2: Run program as an administrator
a. Right click on .exe file
b. Select Properties
c. Click Compatibility Tab
d. Under Privilege Level click Run This Program As An Administrator
e. Click Apply, and then Ok button
Suggestion #3: Perform internet search
After performing an internet search (ex.. run time error 339 comctl32.ocx windows 10), a number of noteworthy suggestions was provided.
Suggestion #4: Install on a virtual machine
Again, PULS was not meant to run on Win 7 or higher, therefore, recommend to install application on Virtual Machine with Windows XP operating system.