Authentication Failed. Delegate user is not setup correctly


  
 Applies To 
  
 Product(s):ProjectWise Web Server
 Version(s):08.11.11.574
 Environment: N/A
 Area: Configurations
 Subarea: 
 Original Author:Molly Watts, Bentley Technical Support Group
  

 

 

 

 

 

 

 

Error or Warning Message

Authentication Failed. Delegate user is not setup correctly

Explanation

User recieved the error after logging into ProjectWise Web Parts on Sharepoint, with Single Sign On configured, after adding a new web part.  The new web part added was using a datasource that did not have the delegate user configured.

How to Avoid

Option 1- configure the datasource with a delegate user

  1. On the Web Server, go to Start --> Programs --> Bentley --> ProjectWise v8i (SELECTSeries 4) --> Web Server and Web View Server (64-bit) --> ProjectWise Web Server Single SignOn Settings
  2. Select the datasource and enter the delegate user configured per the Implementation guide

 Option 2-modify the web part to use another datasource that is configured with a delegate user

  1. Highlight over the web part arrow and select "Edit Web Part"

2.  Change the Location drop down to the correct datasource

See Also

http://communities.bentley.com/products/projectwise/content_management/f/342986/p/5603/9202.aspx#9202