Search Topic /Question: I am unable to log in to ProjectWise Explorer using an IMS account. I am getting an error message "CONNECTION Client could not be accessed, it is not signed-in." In CONNECTION Client I am getting error "Connection Failure, Could not connect."
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Product(s): |
ProjectWise Explorer |
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Version(s): |
All |
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Area: |
IMS Login |
Solution 1: Check the Bentley Cloud Services Status to see if there is an issue with the IMS service.
If the Bentley Cloud Services status is good then.
Solution 2: Check the network configurations.
Step 1: See: Connection Failure - Could not connect - Licensing
See Also
Failsafe Mode - Licensing, Cloud and Web Services Wiki - Licensing
Change Authentication method if IMS is not working