"Failed to extract ...." message appears when trying to install MAXSURF


Product(s):MAXSURF
Version(s):23.07.00.268
Area:Installation

Problem

The error "Failed to extract..." occurs during installation.

Solution

There could be any number of reasons why the installer could not run as intended:

Solution #1:

1. Reboot the computer. 

2. Next, download the application from Bentley's Software Download.

3. Move the downloaded software to the computer where the application is to be installed.

Note: Do not install the application from a remote location.

4. Contact Company IT Department asking them to suspend Virus protection and provide Admin rights for installing the application.

5. Install the software.

Solution #2:

1. Install CONNECTION Client

2. Install the latest Microsoft Visual C++

3. Reboot the computer. 

4. Install MAXSURF software. 

See Also

MAXSURF installation failed with error code 0x80070643

When I install MAXSURF, I get the error "Setup Failed with error code 0x80070570"