
	Applies To

	Product(s):	MicroStation
	Version(s):	08.11.09.357
	Environment:	Windows 7 32 bit,Windows 7 64 bit
	Area:	DWG
	Subarea:	Open
	Original Author:	Reginald Wallace, Bentley Technical Support Group

Problem

Getting "unable to open DWG" message. Error occurs when opening any DWG file in MicroStation.

Solution

1. Verify that RealDWG is installed and listed in Control Panel>Programs and Features
2. Uninstall RealDWG
3. Go to C:\BentleyDownloads\MicroStation\folder and re-run the RealDWG.msi by double-clicking the file or downloading RealDWG from the Select Services website
4. If error continues to occur go to C:\Windows\SysWOW64\ folder
5. Search for a file named AcSceneOE.dbxows\SysWOW64\ folder
6. If this file is present MicroStation will use this file instead of the same file in the C:\Program Files (x86)\Common Files\Bentley\Shared\RealDWG2013

Getting "unable to open DWG" message

Problem

Solution

See Also