Rasters (.tiff files) will not display correctly


  
 Applies To 
  
 Product(s):MicroStation PowerDraft
 Version(s):08.11.09.459
 Environment: N/A
 Area: Raster
 Subarea: 
 Original Author:Derval Canny, Bentley Technical Support Group
  

 

 

 

 

 

 

 

 

Rasters (.tiff files) will not display correctly after opening and then closing a 3D DGN drawing.

Background

The raster's border shows up as though it is still in the file, but it will be blank. The same image in jpeg format displays correctly.

Steps to Accomplish

Microstation Select Series 3 has an issue with reading Select Series2 cache files (.cTIFF).

In Raster Manager > Settings >Cache Manager > View Files

search for .cTIFF files.

It is recommended to delete all of the .c.TIFF files.

Also set Workspace > Preference > Raster Manager > Memory > Loadmode to Standard

 

See Also

https://bentleysystems.service-now.com/community?id=kb_article_view&sysparm_article=KB0034825