Once Users have entered in SYNCHRO Perform, they can have their accounts activated or deactivated. Deactivating a User removes their access to SYNCHRO Perform but keeps their account on record; deactivated Users can also be reactivated.*

  1. Click on Settings > Administration > Users.
  2. Select a User from either the Active or Inactive lists, or search for a User via the Search box.
  3. Click   to (re)activate a User.
  4. Click   to deactivate a User.
  5. If a User has not activated their account, they will still appear as 'Invited'; in this case, deselect the Active button to deactivate their account.
  6. A message from SYNCHRO Perform will appear to confirm activating or deactivating a User; click OK to confirm the decision.

* Only Users with Project Admin status or higher can activate, reactivate, or deactivate other Users.

Edit Details for Existing Users

  1. For existing Users, click   to edit their details.

    The headers detail various User attributes; clicking the arrows on the headers organises the table by these attributes.
  2. Click Group by the Primary Sort Column to group Users by their attributes.

Note: For security purposes, after 45 days of inactivity a User is automatically deactivated. 
Deactivated Users can be reactivated.*

*Only Users with Project Admin status or higher can activate, reactivate, or deactivate other Users.