The SPIDA software installers (.exe or .dmg) are available for download in the SPIDA Account Portal. Downloading software may require assistance from the Account Administrator or a company's IT Department. Therefore, installers can be downloaded by each individual user or by the Account Administrator or IT Department and then distributed to each user's computer individually.
Below are the instructions that will need to be followed to complete the Getting Started process.
Access the SPIDA Account Portal
- Using Chrome or Firefox (SPIDA-supported browsers), go to the URL https://license.spidastudio.com/usersmaster/password/submit.
- The SPIDA Account Portal Reset Password screen will be presented. Enter your email address.
- You will receive an email with a link to create a new password. Note that this link is only active for one day.
- The first time you log into the SPIDA Account Portal, a Web Application Access Agreement will need to be accepted before proceeding. Read through the content in the agreement and select I Accept.
- Once logged in, the Profile page will be presented. The My License section will be expanded and visible by default. If this page is not visible, go to the upper left corner of the screen and select SPIDA Licenses Listed below the My License option, there will also be options for Latest Client Files & Latest Installers.
- Select Latest Installers.
Download
- Once Latest Installers has been expanded, there will be up to three installers available for download. Download the correct installer based on the computer's operating system.
- When a new account is set up, users have access to the most recent installer. For future releases that fall within the account subscription term, the installers will only be available to account admins. The account admin can either download and distribute the installer to each user or enable the installer to make it available to all users on the account for download.
Note: Only the most recent installer per operating system is shown. To view and download older installers, click the Edit icon next to the correct operating system.
Installation
SPIDA software uses a familiar wizard process to walk through the installation. Installation may require an Administrator password and IT assistance.
For PC Users:
- Locate and double-click the SPIDAcalc.exe file that was downloaded.
- A Windows Security Warning may appear. Select the Run button to begin the installation.
- A screen will appear indicating that the installer is unpacking data.
- When the SPIDAcalc and SPIDAsilk Setup window appears, select Next to proceed.
- Review the License Agreement and then select the I Agree button to accept.
- If you have downloaded the SPIDAcalc v7.3.1 installer or newer, choose which software to install; both SPIDAcalc and SPIDAsilk will be automatically selected. If you have not purchased both licenses, deselect the program you do not wish to install.
- Select the Install button to proceed.
- The installation will begin, and an Installation Complete window will appear. Select Next to complete the process.
- The Completing Setup window will appear. Click Finish to close the installation wizard.
For Mac Users:
- Once the installer has downloaded, double-click the .dmg file.
- Read the enclosed License Agreement.
- Drag the SPIDAcalc and/or SPIDAsilk icon into your Applications folder.
Activation
Activation of SPIDAcalc requires an API token. A unique API token can be generated under each user's login in the SPIDA Account Portal.
- Ensure that you are logged in under the User profile (the computer profile the user logs in under).
- Double-click on the desired shortcut (PC users) or select the app in Finder under Applications (Mac users). Access to SPIDAcalc and/or SPIDAsilk is permissioned per license.
- The SPIDAcalc Launcher will appear with a License Activation dialog box.
- An API token is required to activate a license. To retrieve the API Token, select Open My Account to be directed to the SPIDA Account Portal.
- Once logged into the SPIDA Account Portal, select the SPIDA Users option from the dropdown menu in the upper left corner.
- Three options will be presented: General, Roles, and API Token. By default, the General tab will be selected. Select the API Token tab.
- On the API Token tab, select the green Generate button.
- Once an API Token is generated, select the blue Copy button.
- Now that the API Token has been copied, go back to the License Activation dialog box and select the Paste button.
- Select Activate to activate the license and launch the software.