Q. "InstallDriver Module: InstallDriver Module has stopped working"... message appeared when install


Applies To
Product(s):AutoPIPE
Version(s):ALL;
Area: Install
Date Logged
& Current Version
Sept. 2017
11.01.00.23

Problem:

The following appears when installing the application:

installDriver Module

InstallDriver Module has stopped working

A problem caused the program to stop working

correctly. Please close the program

-> Close the program

Why and How to avoid it?

Solution:

 In this case it was directly related to a security software from Microsoft called EMET that was preventing the install shield (C:\Program Files (x86)\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe) from executing properly and completing the Bentley AutoPIPE V8i Test SELECT series 5 Acceptance Test Set install.

Avoidance:

Add it to the list of application exceptions, and turn off DEP, so the installation would continue.

See Also

Errors that occur when Installing / Uninstalling

Bentley AutoPIPE