- You are receiving the ID card Pop up message as you have missed the mandatory steps of updating your Profile in the dashboard section with the required fields.
- Please note that you need to be logged in and have an updated profile to access the product (software) downloads.
Please follow the following instructions to update your profile in My Dashboard section.
1. Once the Account is created, go to Bentley Education Portal and login with your
credentials.
2. Update your Profile under the Dashboard section with the required fields. Please note that you need to be logged in and have an updated profile to access product download.
3.Click on the Software Section and choose the software you want to download
4. The page will redirect you to Terms of Service and Privacy policy.
5. After accepting the Terms of Service and Privacy policy, you will land successfully on the Software downloads page.
For users who don’t have University or school email
For example, if you are using a generic email address abc@gmail.com or xyz@yahoo.com, then you will receive the below Pop up message when you click on the Software Section.
Please consider the following points, before you upload the School ID (identification details) card.
- Card should be clean and clear and should be readable by our system.
- File size should be less than 1 MB and only JPEG, JPG or PNG format is accepted.
- The details on ID card (For ex. Name, School/University Name) should exactly match the details you have provided on your Bentley Education Profile in My Dashboard section.
In case if you face any issues uploading the ID card, please feel free to write us through Contact us by uploading your ID card and we will get it verified for you.
Please refer to the below link for the activation process of the software:
How to activate products under Subscription Entitlement Service
In case of any questions feel free to check the FAQ page by clicking on the following link.
https://education.bentley.com/FAQ/GetSoftware
For your future questions please Contact Us via Get Support from Bentley Education Portal
Please note - You need to be logged in and have an updated profile for us to respond to you!