| Applies To | |||
| Product(s): | AutoPIPE, | ||
| Version(s): | ALL | ||
| Area: | Message | ||
| Original Author: | Bentley Technical Support Group |
Problem:
The following is displayed when entering data into the Soil calculator:
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Bentley AutoPIPE
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Error opening file: xxxxxxxxxxx.
Please contact Bentley Technical Support.
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OK
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Why and how to avoid it?
Solution:
This may be related to another issue like E801-1: FATAL ERROR: Unstable System error message.
In addition, one or more of the following may resolve the issue:
1. All workarounds on E801-1 WIKI page.
2. Delete all analysis
3. Anchor component may have an issue, resolved by deleting the anchor component and reinserting the anchor.
4. Review Rigid options over length and fix any that have blank "To" node point information.
5. Program is not handling the consecutive tees properly (1922644). Locate back to back tees in model, and insert a run node point between them.
6. Set Grids setting "Show input grid after opening the program" to disable. If the model opens, round trip the model, and save new APC file.
7. If model was from an older version, make sure the original Material Library files from the older version are present in the same folder with the model. Or, if the model has customized Library files defined ensure those customize library files are in the same folder as the model being opened.
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- Example: Model was last modified in : 04.04.02, and is trying to be opened in Current program version : 25.00.01.213. The original material library file for this model was AUTOB311.lib. Copy this file and place in the same folder as the model when opening in AutoPIPE 25.
- Note - AutoPIPE initially searches the directory containing the model for all pertinent files. If a library file is not found, the application will attempt to locate the library file within the Preferences folders.
Now, re-analyze the model.
If this does not resolve the issue, please log a Bentley Service Request and send in an AutoPIPE APC file for review.