Applies To
	Product(s):	AutoPIPE
	Version(s):	V8i
	Environment:	N/A
	Area:	Warning / Error
	Subarea:
	Original Author:	Bentley Technical Support Group
	Date Logged & Current Version	June 2015 09.06.02.06

Problem:

The following is displayed:

Bentley AutoPIPE Application has stopped working

"A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

Increasingly, AutoPIPE has been crashing when the user clicks "save." Often, the program will exhibit odd behavior which precedes the program crashing, such as the user being unable to use the arrow keys to navigate to other points within the model. Other times, no odd behavior is detected and even without clicking "save" the program will spontaneously crash. The error that results each time is as follows:

"A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." AutoPIPE then closes without any user input.

Answer:

The CAE development team investigated this issue in detail on our end. They were able to relate it to possibly an issue with graphics driver update. Currently the graphics drivers in use on your machine are of version 8.1, dated 28th September 2009, where the latest drivers are released on 21st January 2013. Update the graphics driver from following location and settings and then check if it resolves the issue or not:

http://support.amd.com/us/gpudownload/Pages/index.aspx

See Also

Bentley AutoPIPE

Bentley AutoPIPE Application has stopped working - "A problem caused the....

External Links

Bentley Technical Support KnowledgeBase

Bentley LEARN Server

Comments or Corrections?

Bentley's Technical Support Group requests that you please submit any comments you have on this Wiki article to
the "Comments" area below. THANK YOU!