This wiki will go over the best practice when making a backup of your modified user preferences and tool bar settings. It is always best practice to make a backup of your ORD user preferences when the user has made modifications to the settings and ORD tool bar.
Making the user prefs backup
To make a backup of your user preferences you will first want to navigate to C:\Users\[Username]\AppData\Local\Bentley\OpenRoadsDesigner\10.0.0\prefs
Note: if you are starting from scratch or you've use the ODOT PW plugin to delete user prefs you will no longer have the 10.0.0 folder you will need to run ORD first before proceeding.
Highlight everything within this folder and right click "copy".
then paste these files to your choice location for access in future.
Deleting user preferences
See this article, it will walk you through the ways how to delete the ORD user preferences.