ProjectWise InterPlot Organizer print does not print


Applies To
Product(s):ProjectWise InterPlot Organizer
Version(s):08.11.xx.xx
Environment: Windows Server 2008
Area: IPLOT
Subarea: N\A
Original Author:Evert de Jong, Bentley Technical Support Group

Problem description:

PrjectWise InterPlot Organizer print does not print but all other windows prints are printed.

Steps to resolve:

In the first place:  double check if the recommendations in InterPlot Server Readme file are followed.
This is:

Windows Server 2008
Windows Server 2008 provides many security features and is configured for maximum security out of the box. Therefore, some configuration may be necessary for ProjectWise InterPlot Server to work properly on Windows Server 2008.

 For Plotting

The "File Pooling" feature must be turned off before you can print from the plotting interfaces.

   To turn off File Pooling

  1. From a command prompt, type: regedit.
  2. Locate the registry key "HKEY_LOCAL_MACHINE \System \CurrentControlSet \Control \Print."
  3. Select Edit -> New -> DWORD (32-bit) Value.
  4. Set Value Name to "DisableServerFilePooling".
  5. Set Data to "1".
  6. Exit the registry and reboot the machine.

It may be necessary to unset the "Render print jobs on client computers" check box

  1. To disable "Render print jobs on client computers"
  2. Select Start > Devices and Printers.
  3. Double-click the printer and select Printer > Properties.
  4. Click the Sharing tab.
  5. Unset Render print jobs on client computers.
  6. Click OK.

Note: Do not forget to reboot the server!!

Secondly, check the printers - Print Processor
It might also be that the problem is cause by the used Print processor.
On Plot server check for a Printer the Printer properties – Print Processor:

Open windows Devices and Printers
Select Printer.
Right-Mouse click. -> select Printer Properties – Advanced – Print Processor
Enable the following bullets:
- Spool print documents so program finishes printing faster
- Start printing after last page is spooled and make sure the following box is checked:
- Enable advanced printing features
-Select Print Processor
- Set make the Print processor = WINPRINT, Data Type = Raw