Error calling the rendition web service


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 Applies To 

 Product(s):Bentley i-model Composition Server for PDF
 Version(s):
 Environment: Windows Server 2008 R2
 Area: PDF
 Subarea: 
 Original Author:Todd Combs, Bentley Technical Support Group
  

Problem Description

When attempting to create a rendition from ProjectWise Explorer the following error display:

 

Error calling the rendition web service.
- System.ServiceModel.ServerTooBusyException: The HTTP service located at http://...../RenditionService/RenditionService.svc is too busy. - System.Net.WebException: The remote server returned an error: (503) Server Unavailable.

Steps to Resolve

In IIS Manager > Application Pools, make sure RenditionServiceAppPool is Started. If it is, check the Identity credentials. Confirm the password has not expired.