Prerequisite error installing Projectwise Interplot Organizer


Product(s):ProjectWise InterPlot Organizer
Version(s):08.11.11.56
Environment:Windows 7 64 bit
Area:Installation
Subarea:N\A

Problem Description

When I attempt to install Projectwise Interplot Organizer SS4, the following error appears even though the Prerequisite Pack in question is already installed: "This product requires at least version 08.11.09.03 for Bentley Desktop Applications: Please install the latest version of this package and then restart this installation."

Steps to Resolve

  1. Run regedit.exe
  2. Navigate to HKEY_LOCAL_MACHINE\Software\Bentley\XM_Prerequisite\
  3. Look for any key not appearing in the format of: 080904xx  (e.g. SKM)
  4. Export the questionable entry (SKM) and delete the key
  5. Reinstall Projectwise Interplot Organizer
  6. Import registry entry exported in Step 4

Note: The issue is that if there is any subkey that does not follow the proper naming convention (i.e. 081109xx, 081107xx. 080904xx), the Organizer install will fail the desktop prerequisite check.