Revit Integration - AutoDesk Revit has s... (Solution 500000099954)


 Product(s):ProjectWise Explorer Client
 Version(s):08.11.11.111
 Area: Integration - Revit
 Subarea: GUI
 Original Author:Raul Guerrero, Bentley Technical Support Group

Problem

Revit Integration - AutoDesk Revit has stopped working. An unrecoverable
error has occurred.

Product: ProjectWise Client V8i
Version: 08.11.11.111
Area: Revit Integration, Problem ID#: 88488, PROBLEMSOLVING

Solution

Note:  If you disable Integration Revit works fine.

The problem turned out to be an access violation. We checked for any anti-virus or other
protection software and turned out the user had DeviceLock. This was causing issues with Revit integration by blocking the creation of the R drive. TSG's recommendation is to remove DeviceLock. Once Devicelock was
removed from one system, the PW/Revit integration worked fine.

The user had a workaround that involved modifying the registry.