Error 11501 ServerConnectHandler


 Product(s):ProjectWise V8i
 Version(s):08.11.05.16
 Area: Administration
 Original Author:Bentley Technical Support Group

Problem Description

Error 11501
User gets this error in the gateway dmskrnl.log file when attempting to connect a ProjectWise Explorer client outside the network through a PW gateway
2009-06-09 08:14:06,937 ERROR [0x00000b50] pwise.dispatch - Error -11501 "ServerConnectHandler" reported at func: ServerConnectHandler::Invoke

Solution

This error is indicating that the gateway server does not know who it is, it is having an identity crisis.
To correct the problem open the dmskrnl.cfg on the ProjectWise Gateway server with notepad. Go to the [Team Mate] section and find and edit the following configuration setting

;
; Name and ip address to use when advertising server. When running in a clustered
; environment set these values to the cluster name and cluster IP address
;
;ServerName=
;ServerIPAddress=

See Also

Product TechNotes and FAQs

External Links

Bentley Technical Support KnowledgeBase

Bentley LEARN Server

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