A user is getting error 58096 when logging into the datasource


 Product(s):ProjectWise Integration Server
 Version(s):08.11.11.111
 Area: User Synchronization Service
 Original Author:Philip Conard, Bentley Technical Support Group

Problem

A user is getting error 58096 when logging into the datasource

Mapped error code: 58096
Login denied. Checking Windows NT user account failed.

There was also an error code in the logs of 1793.

Product: ProjectWise Administrator V8i
Version: 08.11.11.111
Area: User Sync Settings, Problem ID#: 92049, PROBLEMSOLVING

Solution

In AD the account was set to an expired date. Once it was corrected the
user was able to login