Single Sign On fails for all datasources on one Integration Server


Product(s):ProjectWise Explorer Client
Version(s):08.11.11.574
Area: MISC
Original Author:Molly Watts, Bentley Technical Support Group

Problem Description

SSO is configured correctly in the dmskrnl.cfg on the integration server (SSO=1 listed for each datasource) and the domain user exists as a ProjectWise user (manually entering domain\username and password on login is succesful)

Remote Desktop on the users machine was cofigured with saved credentials (different domain account) to the Integration server, and Windows was passing those credentials to ProjectWise

Steps to Resolve

  1. Open Remote Desktop (Start-Remote Desktop)
  2. Enter the Integration Server name in the computer field
  3. Click delete to remove the saved credentials