MX with AutoCAD launch the error ribbon doesn't have any tabs or panel

Applies To 
Product(s):Bentley MXROAD
Version(s):MXRoad SS2
Area: MX with AutoCAD
Subarea: N/A
Original Author:Purva Lakde. Product Advantage Group

Problem Description:

Launch MXRoad with AutoCAD it throws an error message of "The Ribbon does not have any tabs or panel currently loaded"


1. Enter the CUILOAD command when launch MX with AutoCAD. 

2. Click the Browse button > Select ACAD.CUIX file and then click Load.

3. If it's already loaded, Unload it first and then load it again.

To save Settings, Enter command WSSETTINGS > Select Automatically Save Workspace Changes to save your settings.