| Product(s): | ProjectWise Client | ||
| Version(s): | 08.11.05.37 | ||
| Area: | Explorer | ||
| Original Author: | Bentley Technical Support Group |
Problem Description
When user is trying to install PW Explorer he is getting "Internal Error 2738"
Solution
This is an OS issue.
Vista for some reason doesn't register VBScript. What you have to do is first of all find where vbscript.dll is. It may be found in C:\Windows\System32. Next go to start -> accessories and the right click on command prompt and click "run as administrator". Type "cd C:\Windows\System32" (replace the dir if its different for you) and then type "regsvr32 vbscript.dll". It should then confirm that vbscript has been registered and everything should work.
http://forums.support.roxio.com/index.php?showtopic=19110
In this one particular user's case he tried to register the vbscript.dll and that did not resolve the install issue, so he opted to install Projectwise SS3 version which did install successfully on the OS.
See Also
External Links
Bentley Technical Support KnowledgeBase
Comments or Corrections?
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