Not enough space on drive C:\ to extract this package


Product(s):  

  ProjectWise Explorer Client

Version(s):  

  08.11.11.574

Product Area(s): 

 Installation

Environment(s):  

  

Original Author:  

Bentley Global Technical Support  

 

Issue Summary:

Error message: Not enough space on drive C:\ to extract this package

 

Cause:

A user has downloaded the Projectwise Client Setups and when launching the executable gets an error that there is not enough disk space to extract the package.  The user has plenty of disk space so this should not be a problem.

 

Resolution Steps:

Option 1: Confirm there is enough disk space on the system

    1. For Projectwise Client setups you will need at least 1.5 gigs of disk space

    2. Check that your system's temp directory is located on a disk with enough free space.  You can view and change where your temp directory is pointing to by going to Control Panel, System, Advanced System Settings,  Environment Variables, then under User Variables and System Variables look for TEMP and TMP.

Option 2: Reboot the system

Option 3:  Unzip the package using a different extraction program (7-zip)

    1. Use 7-Zip to extract the pacakge which is a free extraction program you can download from the internet.

    2. Once 7-Zip is installed, right click on the Projectwise Client setups exe and choose  7-Zip, extract the files to a folder on your hard drive.

    3. Once the files are extracted, go to the folder you extracted the files to and run the setup.exe.  This should bring up a menu for you to choose which client program you wish to install.

Option 4:  Re- Download the Projectwise Client setups