| Product(s): | ProjectWise V8i | ||
| Version(s): | 08.11.05.16 | ||
| Area: | Installation | ||
| Original Author: | Bentley Technical Support Group |
Problem Description
User needed to uninstall the integration service on a server that also has Orchestration.
When he tries to uninstall\reinstall he gets the below errors.
He has two systems on which he had done a make head\make tail.
For some reason he had to uninstall and reinstall both systems.. One worked but the 2nd one is giving him the below issues
Error 1722. there is a problem with this windows installer package. A program run as part of the setup did not finish as expected. contact your support personnel or package vendor
Error: there was an error while executing C:\Program Files\Bentley\ProjectWise\bin\dmsafpengine.exe" with parameters" -unregister". Please look at the even log for more information. Setup will now continue.
Event Log Error:
On Uninstall:
Insufficient resources to perform operation.
at System.Messaging.MessageQueue.SendInternal(Object obj, MessageQueueTransaction internalTransaction, MessageQueueTransactionType transactionType)
at System.Messaging.MessageQueue.Send(Object obj)
at Bentley.Shepherd.API.Shepherd.Configure(IList requestList)
at Bentley.Shepherd.API.Shepherd.Add(String processName, String args, String queueName, Int32 number)
at Bentley.Shepherd.API.Shepherd.Add(Int32 timeout, String processName, String args, String queueName)
at Bentley.AsyncExtraction.MainClass.registerComponents(String[] args)
at Bentley.AsyncExtraction.MainClass.RunEngine(String[] args)
at Bentley.AsyncExtraction.MainClass.Main(String[] args)
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
On Install:
Product: ProjectWise Integration Server V8i -- Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action RegisterFprop, location: C:\Program Files\Bentley\ProjectWise\bin\DmsAfpEngine.exe, command: -register fprop tnail
Solution
Error Removing DMSAfpENgine or Integration Server Error 1722. Although I am not sure what actually solved the problem here is what I did.
1. Stop MSMQ Service
2. Remove *.mq files from c:\windows\system32\msmq\storage (Create back up of files)
3. Start MSMQ to verify service still working, if not, copy admin looking files back to storage directory
4. Remove Integration Server (Let finish even with error)
5. Remove Orch Framework
6. Log on to main integration server, remove integration server and orch framework
7. Delete tables from orch framework database
8. Install Orch frame work on main integration server
9. Install integration server
10. Verify services are running (orchestration framework administrator)
11. Back on offload server, install orch framework
12. Install integration server (Should be without error now)
13. Back on main integration server, verify you can see both servers
14. Run makeHead and makeTail
See Also
External Links
Bentley Technical Support KnowledgeBase
Comments or Corrections?
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Since this article was published, we have discovered another solution or at least a workaround for the issue. Please refer to the link below:
https://bentleysystems.service-now.com/community?id=kb_article_view&sysparm_article=KB0020751