Scan Reference Wizard Fails


 Product(s):ProjectWise Explorer Client
 Version(s):08.11.11.574
 Area: Integration - MicroStation
 Subarea: References
 Original Author:Molly Watts, Bentley Technical Support Group

Error or Warning Message

Entries from the scan reference log

[13:14:26] ERROR    - Failed to load DWG Scanner

[13:14:26] ERROR    - DgnPlatform modules could not be loaded

[13:14:26] ERROR    - Failed to load DGN Scanner

[13:14:27] PROCESS  - Starting document file scan using TAB Scanner

[13:14:27] PROCESS  - Starting document file scan using MIF Scanner

[13:14:27] PROCESS  - Starting document file scan using RFA file Scanner

[13:14:27] PROCESS  - Starting document file scan using ESRI Shapefile Scanner

[13:14:27] PROCESS  - Starting document file scan using Raster Scanner

[13:14:27] PROCESS  - Starting document file scan using DST Scanner

[13:14:27] WARNING  - Failed to open file []. Unsupported format could be the reason

Explanation

It is a bad install of ProjectWise Explorer

How to Avoid

  1. Reinstall ProjectWise Explorer