| Product(s): | ProjectWise Explorer Client | ||
| Version(s): | 08.11.09.109 | ||
| Environment: | N/A | ||
| Area: | Integration - MicroStation | ||
| Subarea: | Open / Close / Save As | ||
| Original Author: | Molly Watts, Bentley Technical Support Group |
Error or Warning Message
File[(x86)/Bentley/PROJEC~1] does not exist
Explanation
The c:\program files(x86) directory on the machine has had the 8.3 shortname removed, and ProjectWise is expecting it to be enabled. The space in the directory is causing the error.
To verify that is the case open a command prompt and browse to the c: drive:
cd c:\
and then run this to find out the shortnames:
dir /x
Make sure that Program Files (x86) has the short name configured (PROGRA~2 in this example) if there is nothing there, then you risk getting this error opening MicroStation files out of ProjectWise
01/16/2014 02:44 PM <DIR> PROGRA~2 Program Files (x86)
How to Avoid
The workaround is to install ProjectWise and MicroStation in Windows directories that do not contain a space in the path.
How to Fix
The following steps are "Use at your own risk". Enabling short names is a Microsoft process and these steps are provided as a courtesy.
Please enable 8.3 Shortnames on your system and then launch windows in safe mode.
Open cmd window and navigate to c:\ (cd c:\):
fsutil file setshortname "Program Files" PROGRA~1
fsutil file setshortname "Program Files (x86)" PROGRA~2
fsutil file setshortname "Program Files (x86)\Bentley\ProjectWise" PROJEC~1
fsutil file setshortname "Program Files\Bentley\ProjectWise" PROJEC~1
fsutil file setshortname "Program Files (x86)\Bentley\Microstation" MICROS~1
See Also
http://support.microsoft.com/kb/121007 ("Note: Although disabling 8.3 name creation increases file performance under Windows, some applications (16-bit, 32-bit, or 64-bit) may not be able to find files and directories with long filenames.")