The Gateway server failed to connect to the remote endpoint


 Product(s):ProjectWise V8i
 Version(s):08.11.05.16
 Area: Network
 Original Author:Bentley Technical Support Group

Problem Description

 "The Gateway server failed to connect to the remote endpoint". The remote client cannot check out documents from the remote storage area.

Solution

 The problem is that Port 5800 at the remote storage site is only open to the San Jose Site. Port 5800 is closed to other sites. The solution was to re-route the remote client request through the Integration server in San Jose.

See Also

Product TechNotes and FAQs

External Links

Bentley Technical Support KnowledgeBase

Bentley LEARN Server

Comments or Corrections?

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