SELECTserver Gateway, Windows services Fails to Start


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  Applies To     
       
  Product(s): SELECTserver  
  Version(s): 08.11.07.11  
  Environment:  Windows Server 2003  
  Area:  Administration  
  Subarea:  License Management  
  Original Author: Rene van den Brink, Bentley Technical Support Group  
       

Problem

SELECTserver Gateway Windows services fails to start. When you try to start it, it takes some time and then it fails.

Solution

In Services (Windows Administrive Tools > Services) right click on "Bentley SELECTserver Gateway", Properties go to "Log On"-tab. Change the "Log on as" to "This account" and provide a domain account with internet access. Use this login format: domainname\domeinusername, password, password (confirmation) and apply (OK or  Apply). Then, from the General-tab, (re)start the service.

See Also