| Applies To | |||
| Product(s): | SELECTserver | ||
| Version(s): | 08.11.07.11 | ||
| Environment: | Windows Server 2003 | ||
| Area: | Administration | ||
| Subarea: | License Management | ||
| Original Author: | Rene van den Brink, Bentley Technical Support Group | ||
Problem
SELECTserver Gateway Windows services fails to start. When you try to start it, it takes some time and then it fails.
Solution
In Services (Windows Administrive Tools > Services) right click on "Bentley SELECTserver Gateway", Properties go to "Log On"-tab. Change the "Log on as" to "This account" and provide a domain account with internet access. Use this login format: domainname\domeinusername, password, password (confirmation) and apply (OK or Apply). Then, from the General-tab, (re)start the service.