SELECTserver Installation Error


  
 Applies To 
  
 Product(s):SELECTserver
 Version(s):08.11.xx.xxx
 Environment: N\A
 Area: Installation / Configuration
 Subarea: IIS Configuration
 Original Author:James White, Bentley Technical Support Group
  

Problem

Error message: "Server Application Unavailable. The web application you are attempting to access on this web server is currently unavailable. Please hit the "Refresh" button in your web browser to retry your request." Furthermore, the following event is logged in the system application event log: aspnet_wp.exe could not be launched because the username and/or password supplied in the processModel section of the config file are invalid. aspnet_wp.exe could not be started.

Solution

The resolution is to change the attributes of the USERNAME and PASSWORD associated with the ASPNET user on the processModel section of the machine.config file.

The problem is that the attributes discussed are not relevant in ASPNET
2.0 machine.config file.

By adding the defined USERNAME and PASSWORD attribute in the ASPNET2.0 you should be able to get passed the issue of the Administration page not displaying.
***************************

ASPNET 1.1

There is an actual processModel section with the following attributes

enable="true"
timeout="Infinite"
idleTimeout="Infinite"
shutdownTimeout="0:00:05"
requestLimit="Infinite"
requestQueueLimit="5000"
restartQueueLimit="10"
memoryLimit="60"
webGarden="false"
cpuMask="0xffffffff"
userName="machine"
password="AutoGenerate"
logLevel="Errors"
clientConnectedCheck="0:00:05"
comAuthenticationLevel="Connect"
comImpersonationLevel="Impersonate"
responseDeadlockInterval="00:03:00"
maxWorkerThreads="20"
maxIoThreads="20"
/>

ASPNET 2.0

It is a part of the System Web setting and appears as below.

userName="DomainName\ASPUSER"
password="ASPUSERpassword

/>

The proper username and password was applied

See Also

Microsoft technote 315158: Discussed resolving this issue in ASPNET 1.1
http://support.microsoft.com/kb/315158/