SELECTserver Gateway Service won't start when using Windows Authentication


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  Applies To     
       
  Product(s): SELECTserver Gateway  
  Version(s): 08.11.xx.xx  
  Environment:  N\A  
  Area:  Administration  
  Subarea:  N\A  
  Original Author: Jonathan Jezorski, Bentley Technical Support Group  
       

 

Problem

SELECTserver Gateway Service does not start when Integrated Windows Authentication is checked in Directory Security.

Solution

If a user requires Windows Authentication to view the SELECTserver Administration page, the SELECTserver Gateway Service will not start. To fix this, create a new user and add it to the users group. The user must creat a new local user and add this user as a member to the user group. Once this is done change the IUSER within the BSS Virtual Directory to the new local user. Reset IIS and then the SELECTserver Gateway Service should start.

See Also