Applies To
	Product(s):	SELECTserver
	Version(s):	08.05.02.29 and Newer
	Environment:	N\A
	Area:	Administration
	Subarea:	N\A
	Original Author:	Bentley Technical Support Group

Problem

When trying to retrieve a license from SELECTServer the following error is given: "you are not recognized as a valid client on the license server".

Solution

Make sure the client.inf file in the SELECTserver directory is not locking out the client by either IP address or Host name. This file uses IPRANGE= and/or NAME= to identify valid clients. Default is IPRANGE=*.*.*.*

Please note that setting any value automatically locks out other clients. Setting the IP range as the following:

IPRANGE=10.*.*.*
Will lock out any address not starting with "10"

See Also