Failed to copy payload for Bentley DgnDb iModel Importer 1.6x64


Product(s):OpenRoads Designer
Version(s):10+
Area: Installation

 

Question:

During payload download I get the following error: Failed to copy payload for Bentley DgnDb iModel Importer 1.6x64

Answer:

  1. Create a log file
  2. From the log: the download is finding a version/copy of the ItgDgnDbImporter_1.6_x64.msi in a folder that doesn’t match the downloading version/copy
  3. search “C:\ProgramData\Package Cache\ and C:\temp\ for the file ItgDgnDbImporter_1.6_x64.msi and delete it