| Applies To | |||
| Product(s): | RAM Products | ||
| Version(s): | 13.00.03.45 | ||
| Environment: | N/A | ||
| Area: | Licensing - Technical | ||
| Subarea: | |||
| Original Author: | Payel Sasmal, Bentley Technical Support Group | ||
Error or Warning Message
"Security key was not detected or unavailable license. Please contact technical support."
Explanation
There could be two reasons:
1) This is a new installation and the license has not been onfigured yet.
2) All the available licenses are in use.
How to Avoid
Option 1 Upgrading to the 13.00.04.XX version of RAM Elements will resolve the issue
Software Download Instriuctions
Option 2 Configure the license
http://communities.bentley.com/products/licensing/w/licensing__wiki/3135.aspx
Option 3 Check the machines which are currently using/holding the licenses
http://communities.bentley.com/products/licensing/w/licensing__wiki/2781.aspx